SHIPPING INFORMATION

Shipping&Delivery

We ship worldwide covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.

Shipping Prices

We offer FREE Shipping on orders over USD 30 and a flat shipping fee on orders below USD 30. 

Change of Address

In case of address change please talk to our online support at your earliest or send us an email

Please bear in mind that we are unable to promise address change deliveries within our promised times if address change request came after the order is shipped out.

Split Shipping

Sometimes we may split shipping in 2-3 or more shipments depending on the customer orders and stock availability. In case of split shipment please note that shipping times may vary for later shipments.

All Orders are shipped after confirmed payment received.

Please bear in mind that in case of size/color change replacements may take more than usual delivery times due to the process it takes to communicate with customers and getting their confirmation of replacements OR change of items.

Working Days

Days mentioned herein are Working days, excluding Weekends, Sundays and Public Holidays.

Logistics Company

Different countries use different logistics, and the cooperation logistics type has the following：Epacket、USPS、Yun Express、DHL eCommerce…

Tax duties as per country's policy

The customer is responsible for all duties and taxes imposed on the package at customs, these charges are controlled by your country, and zeked has no way to mitigate these.

1. tax/duty is to be paid by the customer as per their country policy, we are not liable for any tax/duty incurred in customer's destination country.

2. If the item returned back to us due to non-acceptance by the customer, we will deduct any tax/duty we pay upon receiving the return and refund the remaining amount

3. If the customer refuses to accept the parcel for tax problem, and the order returned to us, we will deduce any tax/duty paid upon receiving the items and refund remaining.

4. For returns, please write lower value and write RMA no, we will deduct the tax/duty that we pay upon receiving the return and refund the remaining.